Question 1

Where do you ship to?

Accepted Answer

UK, EU & USA From Aberdeenshire to Alabama Packaged with care EU shipping is available by enquiry only. Due to country-specific packaging and registration requirements, availability may vary depending on your destination.Where additional registration or compliance fees apply, I’ll confirm these with you before your booking is secured.As international shipping rates can fluctuate over time and will ultimately depend on the final size, weight and destination of your completed floral order, the shipping figure should be treated as an estimate and may be subject to change. Please note that any import duties, customs charges, tariffs or taxes applied by customs authorities are outside of wheretheblossomsare’s control and would be the responsibility of the recipient.

Question 2

Can I return a product?

Accepted Answer

Due to the handmade and unique nature of our products, all sales are final. If you have any issues with your order, please reach out, and weI’ll be happy to help!

Question 3

Are you available on my date and when should we book?

Accepted Answer

The best way to check availability is to send an enquiry with your wedding date and venue. 
Popular dates for us are June through November, with October consistently being our busiest month and these dates can book years in advance.
We recommend enquiring as soon as you’ve secured your venue to avoid disappointment. 
Once your date is secured with a signed agreement and non refundable retainer fee, it’s yours! This ensures your wedding is prioritised in our diary and design calendar.

Question 4

How does pricing work and what do you need to provide me with a quote?

Accepted Answer

As every piece is consciously curated and completely bespoke there is no fixed price guide. No two designs are ever the same.
Pricing depends on scale, detailing, crystals and overall vision.
To create an accurate proposal, we’ll need:
Your wedding date 
The pieces you’re looking for 
Your colour palette and overall aesthetic
Any crystal or trinket preferences
Once we understand your vision, we’ll provide a tailored proposal reflecting your unique design.

Question 5

Can we customise our designs or request a themed bouquet?

Accepted Answer

Absolutely. Every piece is consciously curated around your story. Whether you’re drawn to something romantic and timeless or inspired by a favourite world - such as The Shire, Galaxy, or Wonderland - we collaborate to translate your vision into florals so that they feel elevated and fit into your story. 
From colour palettes to crystal handles and curated trinkets, your florals are designed to feel completely personal.

Question 6

Do you offer a trinket or charm menu?

Accepted Answer

Yes - we have a thoughtfully curated trinket and charm menu that we are adding to all the time! 
Our collection includes a wide variety of symbolic elements - each selected to complement a range of aesthetics from romantic and timeless to alternative and fantasy inspired.
You’re welcome to select from our menu, combine multiple elements or incorporate your own meaningful pieces.

Question 7

Are the crystals real?

Accepted Answer

Yes - we use real crystals, consciously curated and selected with care.
If you have specific stones or meanings in mind, we can guide you through options and symbolism to align with your vision.

Question 8

Do you create gender-neutral designs?

Accepted Answer

Always. Love isn’t one size fits all and neither are our florals. We create designs for all identities, aesthetics and expressions - from soft and romantic to bold, gothic and alternative.

Question 9

Why choose silk florals?

Accepted Answer

Silk florals offer longevity, durability and consistency. They won’t wilt, they travel beautifully and they become a keepsake you can treasure long after your wedding day. 
They also allow complete creative freedom, regardless of season.

Question 10

Do you deliver, post or offer collection?

Accepted Answer

We offer delivery within a 30-mile radius of Inverurie at no additional charge. Delivery beyond this can be arranged by agreement.
Collection is free and we have postal options that are available UK wide.

Question 11

What is your cancellation policy?

Accepted Answer

Your retainer fee is non refundable as your date is reserved exclusively for you.

Question 12

Do you only create wedding florals?

Accepted Answer

Weddings are our main focus but, we also create florals for styled shoots, events, vow renewals and special commissions.
If you have something special in mind, we’d love to hear about it.

Question 13

What if I don’t know exactly what I want yet?

Accepted Answer

That’s completely normal. You don’t need a fully formed vision before enquiring.
We collaborate closely with you to refine ideas, explore colours, crystals, and textures and consciously curate florals that feel authentically yours.
Creating your dream florals is something we build together.

Question 14

Why don't you list your bouquet prices?

Accepted Answer

Every bouquet I create is completely bespoke, which means no two designs are ever the same. Each arrangement is carefully tailored to your wedding, taking into account your chosen flowers, colour palette, bouquet size, design style, seasonal availability, and any unique details that make your vision special.Because every wedding is different, providing fixed pricing wouldn't accurately reflect the work, materials, and craftsmanship involved in creating your florals.Once you've completed an enquiry form, I'll provide a personalised quote based on your requirements, ensuring you receive a proposal that's tailored specifically to your wedding day and floral vision.